Schedule a Heat Pump Cleaning in the North Country
Use this form to book a professional cleaning of your Mitsubishi mini-split or other ductless system — $169 for the outdoor condenser and $69 for each indoor head, any brand, anywhere from Whitehall to Plattsburgh and Addison County, Vermont. We reach out within one business day to confirm a time. Phone answered 24/7 at (518) 812-1958.
- $169 condenser · $69 per indoor head
- Coil jet wash, not a wipe-down
- Any brand of ductless
- Veteran-owned · Ticonderoga, NY
Request a cleaning
Tell us how many indoor and outdoor units you have and when works. We reach out within one business day.
How a cleaning visit works
You send the form
Count your units: one outdoor condenser plus however many indoor heads. A three-head system is $169 + 3 × $69 = $376.
We confirm a time
Within one business day. Spring and fall book up — reserve early. Adirondack Shield members get two cleanings a year included and scheduled for them.
A technician cleans every unit
Outdoor coil jet wash, indoor fan wheel and coil wash with the rinse captured, drain line cleared, filters washed, remote batteries replaced. About an hour for a single zone.
What to have ready
- Clear access to each indoor unit — move furniture and pictures under it
- Outdoor unit reachable: no firewood, snowbanks or lawn gear against it
- Note any smell, noise or dripping so the technician checks it

Why annual cleaning matters in the Adirondacks
A Mitsubishi indoor unit pulls every cubic foot of air in the room across a fine coil and a long barrel fan. In the North Country the air carries things a filter does not fully stop:
- Pollen — the May–June pine and birch bloom coats the coil and feeds mildew growth in the condensate pan
- Wood smoke — a woodstove or neighbor's chimney leaves a sticky film on the fan wheel all winter
- Cottonwood fluff — along the lakes in June it mats the outdoor coil fins like felt
- Humid summers — a cooling coil that stays damp grows the musty smell people blame on the heat pump
The result is 20–30% less capacity, more noise, more defrost cycles at -10°F and a higher NYSEG bill. A professional coil jet wash takes it all off without pulling the unit from the wall. Between visits, rinse the mesh filters monthly — here is how. Smell lingering? See causes of heat pump odor.
Cleaning is one part of a full maintenance visit; if you also want the refrigerant charge, wiring and electrical components checked, book annual maintenance instead.
Cleaning questions
How often does a mini-split need a professional cleaning?
Once a year for most homes, twice if it runs year-round as primary heat and AC or if you heat with wood. The Adirondack Shield includes two visits a year.
Is cleaning the same as maintenance?
Cleaning is the biggest part of a maintenance visit, but maintenance also checks the refrigerant charge, wiring, capacitor, contactor and performance against Mitsubishi specifications. The per-visit price is the same — $169 outdoor, $69 per indoor — so most homeowners book the full annual maintenance.
Do you clean ductless systems you didn't install, or other brands?
Yes, any brand of ductless mini-split, at the same prices.
Will cleaning fix the smell?
Usually. A musty or sour smell is almost always mildew on the coil, fan wheel or in the drain pan, and a coil jet wash removes it. If the smell is electrical or chemical, book a repair instead.
★★★★★“We had Mark, Rolland, and Matt help get mini splits installed in our first home. They worked with us to make sure we had the right system for our home. This team provided amazing professionalism, customer service, and expertise!”
★★★★★“Been doing business with Gerry and his crew for close to 10 years and always totally satisfied with their product and customer service.”
★★★★★“This is our second Mitsubishi heat pump … to heat the 30x40 insulated metal building with a single head we put up but handles it great. … they had to order and install the system in a little over 2 weeks to get it done by 12/31 to qualify for a large rebate and they got it done.”
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