24/7 Emergency HVAC Repair in Ticonderoga, NY
No heat at -15°F is not a next-week appointment. Call (518) 812-1958 any hour. A live person answers Monday through Friday 8 to 5; nights, weekends and holidays our assistant takes your details and the on-call office calls you back. Adirondack Heat Pumps repairs furnaces, boilers, Mitsubishi and other heat pumps, central air and water heaters of any brand across Ticonderoga, Crown Point, Schroon Lake, Westport, Lake Placid and the rest of Essex, Clinton, Franklin and northern Warren County.
- Mitsubishi Diamond Contractor ELITE
- 12-year parts & labor warranty
- 180-Day Comfort Guarantee
- Veteran-owned · Ticonderoga, NY
If you're not sure, call. We'd rather tell you it can wait.
No heat below freezing
Pipes in a North Country house can freeze within hours. This is our highest-priority call, every time.
Gas or propane smell
Leave the building first. Call your propane supplier and 911. Call us once the property is confirmed safe.
Carbon monoxide alarm
Everyone outside immediately, call 911, don't go back in. We inspect and repair the combustion fault afterward.
Burning smell, smoke, sparking
Shut the system off at the breaker and call. Don't try to restart it.
Frozen or at-risk pipes
Loss of heat in a cold snap can burst pipes fast. Time matters more than cost here.
No cooling in extreme heat
Dangerous for infants, elderly residents and anyone with a heat-sensitive health condition.
Water leaking from the system
Condensate overflow or a boiler leak damages floors and framing quickly.
Grinding, banging, repeated breaker trips
Mechanical or electrical failure in progress. Shut it down and call.
Heat pump stuck in defrost or iced solid
Steam and a short pause is normal defrost. A block of ice that never clears is a service call.
Five checks that solve a surprising number of 2 a.m. calls
- Thermostat. Set to heat, set above room temperature, batteries good. On a Mitsubishi remote, make sure it isn't in Fan or Dry mode.
- Breaker. A tripped HVAC breaker is common. Reset it once. If it trips again, stop and call.
- Furnace switch. The service switch on or near the furnace looks like a light switch and gets bumped off more than you'd think.
- Filter. A clogged filter can shut a furnace down on its limit switch.
- Fuel. Propane tank gauge or oil tank level. Running dry is one of the most common no-heat calls we get, and an empty oil tank needs a bleed and restart after delivery.
Heat pump owners: check that the outdoor unit isn't buried in snow or blocked by a drift, and that nothing is piled against it. The Mitsubishi troubleshooter walks you through the blink codes.
If none of that restores heat, shut the system down and call. In a hard freeze, open cabinet doors under sinks and let faucets drip while you wait.
Our emergency process
One number, answered 24/7
Live office Mon–Fri 8–5. After hours our assistant takes your name, address, system type and what's happening, and the on-call office calls you back. Calls aren't auto-booked; a person decides the dispatch.
Triage on the phone
We walk you through safety steps and the quick checks above. Sometimes we solve it before anyone drives.
Stocked truck, price before work
Our technicians carry the parts that fail most. You approve the repair cost before we start, even at night. Every fuel-burning system gets a combustion and CO check before we leave.
Emergency repair on every system in a North Country home
Furnaces
Propane, gas and oil. Ignition failures, blower faults, lockouts, safety shutdowns.
Furnace repairHeat pumps and mini-splits
Mitsubishi-certified technicians. Defrost faults, error codes, loss of heating or cooling. Other brands too.
Heat pump repairDuctwork and airflow
Collapsed, disconnected or blocked ducts causing sudden loss of airflow.
DuctworkGet warm tonight. Decide the big thing next week.
An emergency is a bad time to make a long-term decision, which is exactly why we don't use it as leverage. We'll get the house warm first. If the system is old enough that this breakdown won't be the last, ask us afterward about a Mitsubishi Hyper-Heating INVERTER system: it heats to -13°F (-22°F on H2i Plus), cools in summer, has no burner and no CO risk, and qualifies for NYS Clean Heat rebates and 18 months 0% financing, so a failed system doesn't have to become a financial crisis.
We'll price a traditional RUUD replacement and a heat pump side by side with real operating numbers. Whichever fits, we install it and stand behind it. Mitsubishi systems on the Adirondack Shield Elite Care Plan also get 24-hour priority service, which means the next emergency goes to the front of the line.
Explore Mitsubishi heat pumps
Emergency HVAC service across the North Country
From our shop at 15 Montcalm Street in Ticonderoga we respond to no-heat and no-cool emergencies in Essex County (Ticonderoga, Crown Point, Port Henry, Moriah, Westport, Elizabethtown, Keene, Keene Valley, Lake Placid, Wilmington, Jay, Schroon Lake, Minerva, Newcomb), northern Warren County (Hague, Bolton Landing, Lake George, Chestertown, Warrensburg, Brant Lake), northern Washington County (Whitehall, Putnam, Dresden), Clinton County (Plattsburgh, Peru, Keeseville, Au Sable, Chazy), Franklin County (Saranac Lake, Tupper Lake, Lake Clear, Paul Smiths) and Addison County, Vermont (Middlebury, Vergennes, Bridport, Shoreham, Orwell, Addison, Panton, Ferrisburgh). Response time depends on distance and road conditions; we'll give you an honest window when you call. Full list on the service area page.
Not an emergency? Schedule a regular repair visit, or prevent the next one with annual maintenance priced on the maintenance page.
Emergency service questions
Do you really answer at night and on weekends?
Yes. (518) 812-1958 is answered 24/7. A live person picks up Monday through Friday 8 to 5. After hours our assistant takes your details and the on-call office calls you back. We don't auto-book; a person decides who goes out and when.
How fast can you get here?
No-heat calls below freezing and safety issues go first. Response depends on where you are between Whitehall and Plattsburgh and what the roads are doing; we give you a realistic window on the phone rather than a promise we can't keep.
Does emergency service cost more?
There is a trip and diagnostic charge, quoted when you book, and the repair itself is priced before any work begins so there are no surprises on the invoice. Adirondack Shield Elite Care Plan customers get priority service.
I smell propane. What do I do?
Leave the house, don't flip switches on the way out, call your propane supplier and 911 from outside. Call us once it's confirmed safe to re-enter.
My heat pump is steaming and stopped for a few minutes. Is that an emergency?
No. That's a defrost cycle: the outdoor coil frosts in cold damp weather and the unit reverses briefly to melt it. Ice that never clears or a solid block under the unit is a service call.
Do you service equipment you didn't install?
Yes. Furnaces, boilers, heat pumps, AC and water heaters of all major brands, including Champlain Valley Heating & Plumbing installs.
What if the emergency turns into a replacement?
We get you temporary heat guidance and a safe house first, then price a RUUD replacement and a Mitsubishi heat pump side by side. Financing is 18 months at 0% on qualifying installs.
Rebates Available
North Country homeowners switching from oil, propane, wood or electric baseboard to a Mitsubishi cold-climate heat pump qualify for NYSEG or National Grid rebates through NYS Clean Heat, and Addison County, Vermont homes qualify through Efficiency Vermont plus utility bonuses. Rebate amounts change by program and tier — we tell you exactly what your home qualifies for at the free in-home estimate and handle the entire application for you.
★★★★★“We had Mark, Rolland, and Matt help get mini splits installed in our first home. They worked with us to make sure we had the right system for our home. This team provided amazing professionalism, customer service, and expertise!”
★★★★★“Been doing business with Gerry and his crew for close to 10 years and always totally satisfied with their product and customer service.”
★★★★★“This is our second Mitsubishi heat pump … to heat the 30x40 insulated metal building with a single head we put up but handles it great. … they had to order and install the system in a little over 2 weeks to get it done by 12/31 to qualify for a large rebate and they got it done.”
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No heat, no cooling, or a system acting up?
Local technicians based in Ticonderoga, NY. Call now or book a repair visit online — we service Mitsubishi heat pumps, furnaces, boilers, central AC and water heaters across the North Country.
A live person answers Mon–Fri 8–5. Nights, weekends and holidays our assistant takes your details and the on-call office calls you back. No heat right now? Start here.